Available Positions: 45 Year Round Positions: No Seasonal Positions: Yes
RESPONSIBILITIES:
1. Handle incoming telephone calls for lodging and activity reservations, entering new reservations, changes and cancellations into the computer.
2. Promote a positive guest experience by helping with guest intineraries, making suggestions for lodging and activities, promoting adventure planners and offering other guest experience opportunities.
3. File guest correspondence or other reservation documentation as needed.
4. Perform other non-specified duties, including preparing confirmation mailings and maintaining an orderly work area.
SKILLS AND KNOWLEDGE:
1. Ability to converse coherently in English
2. Ability to deal with callers tactfully
3. Ability to use basic computer applications
4. Basic keyboarding proficiency
5. Ability to retain information
6. Ability to work in a fast-paced environment
©Yellowstone Human Resources and Elkhorn Solutions, LLC 2002 - 2007 Update: 02/04